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FAQs

FAQs

WhatsApp Business API, Answered

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Common questions about getting started with FoxWapp.

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  • 01How do I get the official WhatsApp Business API?

    Sign up for FoxWapp, connect your number through Meta’s embedded signup and complete business verification. Most accounts go live the same day — no Meta developer account and no code required.

  • 02Do I need my own Meta or Facebook Business account?

    You need a free Facebook Business Manager to own your WhatsApp number. FoxWapp walks you through creating or connecting one during onboarding.

  • 03How do I get the green tick verified badge?

    Submit your business for Meta verification from inside FoxWapp. Approval depends on your business being recognisable online and your display name following WhatsApp policy; it usually takes a few days.

  • 04What are messaging limits and how do they increase?

    New numbers start at 1,000 business-initiated conversations per day. Limits scale automatically to 10k, 100k and unlimited as you send quality messages and keep a good quality rating.

  • 05What can I send in a broadcast?

    Broadcasts use pre-approved template messages sent only to contacts who opted in. You can personalise variables, add buttons and media, and schedule the send.

  • 06How does FoxWapp pricing work?

    You pay a FoxWapp plan for the software plus WhatsApp’s per-conversation rate billed by Meta. FoxWapp adds no markup on conversations — see the pricing page for plan details.

  • 07Can multiple agents use one WhatsApp number?

    Yes. The shared team inbox lets your whole team reply from one number, with assignment, private notes and canned replies.

  • 08Do you offer a free trial?

    Yes — start free and explore broadcasts, chatbots and the shared inbox. Upgrade when you’re ready.